Q. How could I request for room reservation?
A. You can contact us through e-mail, or by phone. Please refer to the Availability check and contact us section for further details.
Q. I want to book the rooms those I previously requested. What should I do?
A. You must make 50% deposit of the total amount to our bank account. Please contact us for the payment instruction. After making deposit, please fax or e-mail the copy of your bank-in slip to us as the proof of your deposit payment.
Q. I will go to the jetty by my own car. Where is the safe zone for car parking?
A. There are lots of safe car park zones around the Kuala Besut Jetty. You can choose and decide here when you reach here.
Q. If I go by a taxi, how could I tell the driver to bring me to your office?
A. You must tell the driver to stop you at Cocohut Travel office, Kuala Besut jetty.
Q. How to get here?
A. If you are from Kuala Lumpur
- When you are at the KLIA Airport, you may take the flight to Kota Bharu. You will reach at the Kota Bharu Airport after 45 minutes. You need more 45 minutes to reach the Kuala Besut Jetty from Kota Bharu Airport.
- If you wish to come by bus, you can take the bus at Terminal Bersepadu Selatan (TBS) to bus station that stop at Kuala Besut Jetty or Jerteh. You will reach at the Kuala Besut Jetty or Jerteh after 6 – 8 hours. When you are at Jerteh, you need more 10 to 15 minutes to reach the Kuala Besut Jetty.
- If you prefer to come by train, you can go to the Kuala Lumpur Sentral Railway station to take the train to Tanah Merah, Kelantan.
If you are from Penang / Kedah / Rantau Panjang
- You can take the bus to Kota Bharu.
From Kota Bharu You can take the bus to Kuala Besut or Jerteh. It will take for about 45 minutes to reach the Kuala Besut Jetty.
The alternative ways is by taking a cab / taxi. You will reach the Kuala Besut Jetty faster with a higher cost.
From Kuala Terengganu You can take the bus to Kuala Besut or Jerteh. From the Kuala Terengganu bus station, you will reach the Kuala Besut Jetty within one and half hour to two hours.
The alternative ways is by taking a cab / taxi that will send you to Kuala Besut Jetty faster with a higher cost.